A summary in plain words

What they want, what you agreed, and who does what next.

SummaryAcme Health

Dana is open to a 10-customer pilot, measured on retention.

Action items

  • Send pilot review times You
  • Share retention numbers Acme

Answers to what you couldn’t answer live

If a technical question needed more detail, Inkly drafts the answer from your docs, ready for the follow-up email.

Questions to follow up onAnswers drafted
  • Technical“Do you sign a HIPAA BAA?”Yes, on every healthcare plan. From: Security FAQ
  • Technical“Can we export to Snowflake?”Yes, nightly. From: Integrations guide

Your notes, filled in

Inkly adds what you missed and highlights its additions.

NotesHighlights added by Inkly

Dana signs off over $50k.

Problem: week-two drop-off.

Frustrated with Northstar’s setup time.

Asked for 20% off; offered a pilot credit.

Your CRM, updated for you

Salesforce or HubSpot, updated with the stage, objections raised and next step. You approve each change.

Salesforce updateReview and save
Stage
Evaluation
Decision-maker
Dana Ruiz
Problem
New customers drop off in week two
Competitor
Northstar
Objections
Price, switching cost
Next step
Pilot review next week

How Inkly scores a call

A score out of 100, from six things a sales coach looks at.

  • Talk time

    How much of the call you spent talking.

  • Longest stretch talking

    Your longest stretch without a pause.

  • Questions asked

    How many open questions you asked.

  • Qualification

    How much of MEDDICC, BANT or SPICED you covered.

  • Next step

    Whether you left with a date.

  • Discovery steps

    Which discovery steps you covered.

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